Privacy Policy

1. Data Controller Information

Sanvir Technologies LLC serves as the data controller for all personal information processed through this service. We are registered in the United Arab Emirates with registration number 2113722 2707. Our registered office is located at Prime Towers, Business Bay, Dubai, 112037, AE. For all privacy-related inquiries, contact us at [email protected].

2. Information We Collect

We collect information necessary to provide Gamebar services, including device information (device ID, operating system, browser type), usage analytics (gameplay statistics, content preferences), carrier verification data (mobile network operator, subscription status), and location data (IP-based geo-location). All collection is done in compliance with GDPR, UAE Data Protection Law, and regional privacy regulations.

3. Geo-Location & Targeting

IP-based geo-targeting is used to ensure regulatory compliance and provide region-appropriate content. Location data is processed to verify carrier eligibility and customize your experience. We use third-party IP geolocation services (MaxMind, IP2Location) to determine your approximate location for service availability verification.

4. Data Sharing & Third Parties

We share data with trusted partners only as necessary for service provision: Mobile network operators (for subscription verification and billing), Payment processors (for secure transaction processing), Analytics providers (Google Analytics, Firebase), Content delivery networks (CloudFlare, AWS), Customer support platforms (Zendesk). We never sell personal data to third parties.

5. Carrier Integration

We work with mobile network operators to verify subscription eligibility and process mobile billing. Carrier information shared includes: mobile number (encrypted), network operator identity, subscription status, and billing verification. This data is transmitted securely and used solely for service provision and fraud prevention.

6. Data Usage & Analytics

Usage analytics help improve service quality and content recommendations. We collect anonymized gameplay data, content interaction metrics, and technical performance data. Analytics are used solely for service enhancement, bug fixes, and content optimization. Individual user activities are not tracked long-term beyond service requirements.

7. Data Protection & Security

Your data is protected using industry-standard encryption (AES-256), secure transmission protocols (TLS 1.3), and access controls. All data is stored in secure facilities with regular security audits. We implement data minimization principles and retain data only as long as necessary for service provision or legal requirements.

8. Cookies & Tracking

We use essential cookies for service functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookie Policy.

9. Your Privacy Rights

Under GDPR and local privacy laws, you have the right to: Access your personal data, Rectify incorrect information, Erase data (where legally permissible), Restrict processing, Data portability, Object to processing, and Withdraw consent. To exercise these rights, contact [email protected] with your request and identity verification.

10. International Data Transfers

Your data may be transferred to countries outside UAE for processing by our service providers. We ensure adequate protection through Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards as required by applicable data protection laws.